Print jobs can sometimes take several minutes between the time you hit print and the time it shows up on the printer - this is particularly true during the first 3 days of each block when everyone is printing their readings and the print server is trying to handle all of that at once.

If you print a job and it doesn't show up to release, chances are that you just need to wait a few more minutes.

• See instructions as a video (note that the name is now "papercuttouchless" instead of just "papercut")
• Fixing Papercut problems on a mac (90% of them are one of these two things)

Set up papercut on your mac

Open the Apple menu and select "System Preferences"

Select "Printers & Scanners"

Click the "+" and select "Add Printer or Scanner"

Choose "papercuttouchless"

Note: make sure "Use" says Secure AirPrint. If it doesn't, try toggling wifi off and on or restarting the computer, then try again.

The first time you print, it will ask for your credentials (use your CC username and password)

Your mac will autofill the wrong username. Make sure you change this to your CC username (usually f_last, ex. j_doe) and take care when typing your password. If you see a "hold for authentication error" after printing, that means it's the wrong username and password.

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Release your job from a Papercut Printer

Walk up to a Papercut printer and scan the QR code with your cell phone

You can just open your camera app - no need to actually take a picture, it will recognize the QR code and either open the webpage immediately or you may need to tap the "link" icon.

Log in with CC username and password (if asked)

The first time you release from your phone, log in with your CC username and password. It will remember your credentials for next time.

Tap "release" on your phone and your print should come right out!

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You can also release your job by "beeping" your gold card on the small grey card reader you see on the printer, and then using the printer's touch screen to release your job.